Network System Engineering
Epsilon provides design, configuration and implementation of network and systems solutions. We are capable of applying both industry standard and out-of-the box computer systems engineering analysis. We provide discipline to the design, development, testing and deployment of the most complex and mission-critical hardware and software systems used by government and the military. Epsilon specializes in full life-cycle computer systems engineering to support client architecture. This work includes designing, prototyping and testing new solutions to meet client needs. Every networking engineer or network system engineer on Epsilon’s team will ensure that systems and architectures are scalable, reliable and fully optimized to deliver quality performance.
We deliver server administration, network and desk-side technical assistance, and on-site and remote IT support. Epsilon differentiates itself from other IT support companies by providing Level II and Level III support to customers in a non-traditional way. By blending the support levels, we give users a much higher probability of first-call resolution than with other IT consulting firms. Redefining IT processes for the customer minimizes support costs and ensures higher levels of user satisfaction, enhanced productivity and effective use of resources. Epsilon system administration services will integrate into the overall infrastructure design and management of the customer’s enterprise. By deploying next-generation applications and hardware for remote monitoring and alerting capabilities, and by employing proactive and preventative system maintenance, Epsilon delivers high-quality network support solutions and unmatched expertise from every computer support specialist on the team.
Epsilon goes farther than typical IT support companies when it comes to cyber security. We provide complete information assurance support including standards compliance, penetration testing and data security. Our comprehensive information assurance programs assess and implement integrated solutions for physical, technical, operations, personnel, server-workstation and communication security requirements. This includes disaster recovery assessments and business continuity planning. Our services include systems security architecture development, test and evaluation, certification and accreditation (C&A) support, compliance audits, and inspections for client-server or web-based environments. Our work includes a thorough review of applicable security disciplines and controls to identify systems requirements. This will ensure system-data availability, integrity and confidentiality.
Our enterprise architecture strategic support utilizes DoDAF and FEAF standards. Epsilon is in the top tier of IT consulting firms when it comes to knowledge and application of enterprise architecture (EA) that will provide the modern-day war fighter the information necessary to meet critical mission needs. Using DoDAF and FEAF, our EA team paints a clear picture of an organization’s makeup, affording project stakeholders the ability to make well-educated assessments and decisions on a wide array of key points. Epsilon’s team works to understand and communicate a clear presentation of the needs and purpose of the architecture. We use tailored products to guide stakeholders in making intelligent decisions and understanding the resulting impacts.
VoIP and Video Teleconferencing
Epsilon brings you customized VoIP and VTC solutions from the industry’s top vendors for application in server message block (SMB) to enterprise-level business. Our experience with the latest technology offerings covers voice over IP systems (VoIP), access to VoIP service providers, VoIP phone service, video teleconferencing (VTC) solutions, audio-video presentation systems, video displays, control systems, and command, control and communications (C3). Using such services as the Cisco Lifecycle Services approach, we collaborate with our strategic partners provide a broad portfolio of IP communications and voice-video services. These address all aspects of deploying, operating and optimizing a customer’s network to help increase business value and return on investment. Epsilon offers integrators that are experienced in secure communications and global conferencing solutions like multipoint video systems, secure audio bridging, and MultiClass S3®—the most integrated and fully-automated switching solution available today through IT consulting firms.
We go beyond the basic services of IT consulting firms by offering curriculum design and instruction across a full spectrum of computer network operations. Epsilon provides training to several government agencies on a wide range of computer-network operations and systems administration principles. The disciplines include security awareness, penetration and vulnerability assessment, certification and accreditation, network systems security and analysis, systems administration (Windows and UNIX/Linux based products), core networking principles and more. Our instructors help bring value to any workforce by increasing productivity. They teach practical skills and maintain industry standards that will help deliver impact to any mission and results to any workspace’s product.